A Study on the Relationships among Professional Competences, Organizational Commitment and Job Satisfaction of Student Affairs Staff in Higher Education
This study takes the staff of the Student Affairs Office of the Public and Private University School as the research object, and explores the relationship among the professional competences, organizational commitment and job satisfaction of student affairs staff in higher education. A stratified random sampling questionnaire method was adopted. Formal survey in early March 2018, 800 questionnaires were accepted, 714 valid questionnaires were recovered. The recovery rate was 89.25%. Using narrative statistics, confirmatory analysis, pearson correlation coefficient, and hierarchical regression analysis, the study found that: 1. The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff all have a medium to high degree. 2. The professional competences, organizational commitment, and job satisfaction of higher education student affairs staff are positively correlated with each other. 3. The professional competences and organizational commitment of higher education student affairs staff have good predictive effect for job satisfaction. 4. Organizational commitments have a high degree of mediating effect between professional competences and job satisfaction of higher education student affairs staff. According to the results of the study, in addition to the above three and four points, at the same time, the conclusions of the study are made below: First, the professional competences of the student affairs staff has a medium to high degree, but information collection and analysis, policies and regulations are relatively weak. Second, the organizational commitmen of the student affairs staff has a medium to high degree, with the value commitment being the first. Third, the job satisfaction of the student affairs staff has a medium to high degree, but the promotion and affirmation are insufficient. Therefore, it is recommended to strengthen the relatively weak two professional competences, highlight the value commitment of the student affairs staff, opportunities for promotion and affirmation, enhance professional competences, and strengthen organizational commitment.
|關鍵詞||工作滿意度、高等教育學務人員、組織承諾、學務人員專業能力、job satisfaction、student affairs staff in higher education、organizational commitment、professional competences of student affairs staff|