MOOC社会性交互影响因素与提升策略研究——人的社会性视角

A Study on the Effecting Factors and Promotive Strategies of Social Interaction among MOOC Learners —the Perspective of People’s Social Attributes

MOOC的低完成率已成为制约其可持续发展的一个重要因素。进行有效的社会性交互可以缓解MOOC学习者的孤独、无组织感，维持其学习动机，帮助其融入学习者群体，增加课程粘性。学习者的社会属性是社会性交互的前提与基础，该文在对社会性交互的内涵进行解析的基础上，分析了学习者的社会属性如何影响社会性交互的过程与结果；基于人的利他性、协同性、服从性、依赖性、自觉性，运用系统动力学的方法构建了MOOC社会性交互影响因素模型；依据此模型，给出了提升MOOC社会性的交互策略，以此增强MOOC社会性交互效果，从而提高MOOC学习者课程完成率。

Low rate of MOOC completion has become an important factor restrictingits sustainable development. Efficient social interaction in MOOC could relieve learners' loneliness and non-organizational sense and strengthen their motivation to learn， meantime it can help learners be in a group and increase viscosity of course. Learner's social attributes is the premise and foundation of social interaction. In this paper， the social interaction connotation is analyzed， and based on that， how learner's social attributes affect process and result of social interaction is analyzed. The effecting factors model of MOOC social interaction is constructed by using system dynamics method based on the altruism， cooperation， obedience， dependence and consciousness. Improving the MOOC social interaction strategies on the basis of this model is put forward to enhance MOOC social interaction effect， then the rate of MOOC participation and completion is raised.