A Study of Organizational Learning for Elderly Welfare Organizations
By 2050, Taiwan will surpass Japan to become the country with the oldest population in the world, which will cause more than one million people in need of long-term care. Since the issue of long-term care is imminent, this study aims to explore the operations of organizational teams and processes of organizational learning practices in elderly welfare organizations (EWO). Through semi-structured interviews conducted among nine managers of EWO, it was discovered that the composition and operation of the EWO teams should be based on their normativity, technicality, and compatibility. As for learning for the EWO teams, there were several ways such as training courses, experience sharing, and learning from their service implementations. Some other external forms of learning for the EWO teams ranged from professional international, and learning from daily life. The organizational learning process of EWO consisted of seven constituent elements and twelve ways for operating this organizational learning model.
|關鍵詞||人力訓練、老人福利、組織學習、human resources training、elderly welfare、organizational learning|