演而優則學！以心理劇方法提升大學商管教育教學成效與學習滿意度

Play Better, Learn Better! The Application of Psychodrama to Increase Learning Performance and Satisfaction in Business Management Education in University

心理劇是心理學領域中一種運用戲劇的元素的心理治療方式，為臨床心理治療的重要方式之一。其應用的技巧近來也漸漸成為團體輔導、諮商，甚至是教學上的重要技術。本研究以大學商學院學生為研究對象，以實際的商管教育基礎課程─「行銷管理」課程為教學平臺，於107學年度課程中，採心理劇應用於教學，同時運用劇場方法搭配教師課堂講授。利用心理劇的技巧，讓同學們將學習到的專業知識即時展現在課堂中，並在課程結束前更讓同學分享課堂中演出中所有的感覺、想法和聯想。透過各種心理劇劇場方法的技巧與技術，豐富學習體驗，增進學習成效與學習滿意度。本研究採用準實驗設計，同時採用量化與質化的研究方法蒐集資料，並以分析結果做為改善教學的依據。量化結果方面，以自行編纂之「劇場教學滿意度中文量表」，客觀的量化數據顯示心理劇的劇場方法之教學成效與同學的學習滿意度，同時量表亦可供後續研究採用。量化研究結果顯示，相對於傳統教學方法，融合心理劇的劇場教學方法，在學生的學習滿意度上，顯著的優於傳統教學方法。質化成果方面，顯示上課同學們對於劇場教學方法的課程內容與學習的意見與想法，多表示正向態度。

Higher education is facing challenges and learning is flipping. Teaching from the perspective of the whole person is one of the major missions in higher education. While psychodrama was originally developed for psychotherapy, it is often used in group counseling, consultation, and even education in recent years. In business schools, psychodrama could offer a creative way for students to experience and solve key issues in business and management practice. This study explores the effects of using psychodrama as a teaching method in a business management course from an action research approach. The study attempts to bring new learning experiences to business education and at the same time adds humanistic quality and social consideration to students. With both qualitative and quantitative data, the results demonstrate that psychodrama can improve learning outcomes, enhance learning satisfaction, and even enhance the ability of students in business decision-making. Furthermore, this study also provides managerial and practical implications for both business schools and real-world business managers.