中国背景下员工沉默的测量以及信任对其的影响

Survey on Employee Silence and the Impact of Trust on it in China

应用自行编制的员工沉默行为调查问卷，通过对928名被试的调查，对中国背景下员工沉默行为的结构维度进行了探讨。探索性因素分析结果表明，员工沉默由三个因素构成。三因素结构的结果在验证性因素分析中得到了证实。由此得到结论，员工沉默有三维结构：默许沉默、漠视沉默和防御沉默。以员工沉默的三个维度为因变量，以员工对上级和组织的信任为自变量进行回归分析，结果表明，员工对上级信任对员工沉默三个维度都有负面影响，而员工对组织信任对默许沉默和漠视沉默有负向影响，对防御沉默的影响并不显著。

Individuals in organizations face a choice between speaking up and remaining silent about their concerns at work. Silence is the manifestation of hesitation to speak up about an issue that is important to the individual， department， or organization. The decision to be silent about issues or problems is important and should be understood not only because it has the potential to undermine the reporting of unethical and illegal practices and the likelihood of effective organizational learning but a