大学生校园住宿环境满意度的实证研究

An Empirical Research on College Students' Satisfaction with Their Residential Environment on Campus

As a major functional area in student affairs administration， residential management always plays an important role in educating college and university students. Based on a theoretical and empirical review of student involvement and student residential management in American higher education system， using a dataset from a China's university student survey， this paper explores college students' satisfaction with their residential environment on campus from the following three aspects: the current status of students' satisfaction， the differences of satisfaction among different groups of students and the causes of students' satisfaction. The main empirical results are as follows: The level of students' satisfaction with their residential environment is relatively low. There is a remarkable difference in residential satisfaction among students with different backgrounds. The causes of students' satisfaction include students' background characteristics， students' involvement in and outside their classrooms， and students' interactions with peers and educators on campus. Comparatively， those students， such as male students， senior students， science students， students without leader experience， students from rural areas， students with siblings， students with clear career planning， students involved more in campus activities， students with more interactions with educators， are more likely to show higher level of satisfaction with their residential environment than others. The professionalization of residential management， especially the professionalization of resident assistant or resident advisor， is an effective way to improve students' satisfaction with their residential environment and even their whole learning experience on campus.