西班牙第斯托大学的内部教学质量管理——基于博洛尼亚进程中的“欧洲教育结构调整计划”

Teaching Quality Management within the University of Deusto: Based on the Project “Tuning Educational Structures in Europe” under Bologna Process

质量管理是高等教育大众化时代的一个国际性焦点问题，其重要性在博洛尼亚进程中得到充分体现。本文基于对博洛尼亚进程中欧洲教育结构调整计划的分析，对该计划主要主持单位之一的西班牙第斯托大学的内部教学质量管理进行研究，得出以下启示：（一）社会要创造具有先进制度文化的大环境；（二）大学要转变质量管理观念，重视从“计划”到“反馈”的全过程；（三）大学要将能力本位的课程设计作为内部教学质量管理的重要环节；（四）大学教师要树立基于能力本位的学生评价观，以促进学生综合能力的均衡发展。此外，高等教育质量管理无论是理念还是措施都要保持从宏观到中观、再到微观的一致性和衔接性。

As a global issue on the era of mass higher education, quality management is one of the core goals of the Bologna Process. This paper analyses the internal teaching quality management implemented in the University of Deusto based on the project “Tuning Educational Structures in Europe” under Bologna Process. The findings are summarized as follows: 1) Society should create a favorable environment for advanced institutional culture. 2) University should adopt the new idea of quality management by focusing on the whole process of quality management from “plan” to “feedback”. 3) University should take competence-oriented curriculum designing as an important part of quality management. 4) University teachers should change the traditional student evaluation model to a competence-based one so as to encourage students' commitment in all-round development. In addition, quality management in higher education should be coherent and consistent at the micro, meso and macro-level in terms of both notion and practice.