网络心理咨询的实践及其存在的问题

Issues on WebCounseling and Its Current Applications

目前的网络心理咨询并不能算是严格意义上的心理咨询，因为除了从业人员的资格及其服务质量值得探讨之外，技术困难所导致的非言语交流的缺乏也使它与传统意义上的心理咨询有一定差异。文章根据网络心理咨询发展的特殊性，从服务人员、工具、治疗关系、服务类型和目标等维度，界定出目前网络心理咨询的基本含义，并在此基础上概览了网络心理咨询的实践状况，分析了当前网络心理咨询实践领域中存在的保密性、资格许可、伦理、不完整信息、来访者转介等主要问题。

Current WebCounseling should not be regarded as counseling exactly， because not only the practitioners' qualification and service quality deserve to be discussed， but also the inadequacy of nonverbal communication makes it different from traditional counseling. According to its awkward status and characteristics， this paper suggests the essential definition of WebCounseling， and summarizes its current practices and its main limitations， such as confidentiality， licensing considerations， ethical considerations， incomplete information， and client referral problem.