组织中人际初始信任研究述评

Interpersonal Initial Trust within Organizations

组织中日益普遍而频繁的新工作关系提出了高初始信任的需要，信任方的信任倾向与资源状况、被信任方的群体类别与组织角色、第三方关系和组织特征可以为初始信任决策提供推断依据，降低决策风险。已形成的初始信任水平影响后期信任的发展、心理契约违背的知觉、合作意愿、工作态度、组织公民行为和绩效。文章最后指出了在中国文化背景下组织中人际初始信任领域需进一歩研究的问题。

High initial trust is needed in new organizational relationships which are becoming more and more common and frequent. Initial trust could be predicated on some factors， i.e.， disposition to trust and resources status of trustor， group membership and organizational role of trustee， third─party relationship and organizational features， which might reduce the risk of decision making. The further development of trust， perceived breach of psychological contract， cooperation， work attitudes， OCB and performance， were influenced by initial trust level. Finally， the research orientation in Chinese context is suggested.