网站可用性测试设计

Usability Test for Websites

当今Internet迅猛发展，各种企业、组织、政府和个人网站层出不穷。大多网站设计开发者在时间和成本双重压力之下，以追求尽可能短的时间提交成形网站为目标，而忽略了网站的整体功能性及可用性，导致用户满意度、忠诚度降低，甚至流失。文章为网站设计开发者提供了网站可用性测试通用方法及流程，对新建网站和改进站点性能有一定的借鉴作用。

With the rapid spread of Internet， various types of websites pop up. There is often pressure to quickly publish a website or implement changes on the fly. Information contained in a website， and the tasks performers come to the website to do are often critical. This urgency feeds the temptation to simply implement the changes and deal with the fallout later. Also， budgets for sites sometimes do not have allocated funds for necessary testing. Nevertheless， designers and developers will benefit from putting together a basic usability test during the early stages of the development cycle and before launch， as well as website improvement. This article provides web designers and developers with general guidelines for conducting usability tests to refine and improve sites. By following these guidelines， people who do not normally develop， test， or debrief usability scenarios can do a credible job of creating and running their own evaluations.