工作壓力對工作滿足、職業倦怠影響之研究：統合分析取向

Impact of Job Stress on Job Satisfaction and Burnout: A Meta-Analysis

本研究的目的在於檢驗「工作壓力—工作滿足、職業倦怠」模式之適切性。研究之初，透過電腦檢索有關工作壓力、工作滿足、職業倦怠等變項過往的相關研究。接著以統合分析法分析這些變項間的相關程度，最後將得到10個觀察變項間的45個相關係數，形成相關矩陣。結果顯示這些相關係數均達統計上的顯著水準。隨後再經結構方程模式的檢定後，發現「工作壓力—工作滿足、職業倦怠」模式與觀察資料之間是相適配的。其中工作壓力會對職業倦怠產生正向的直接影響，也會透過工作滿足間接影響職業倦怠；此外工作滿足也會直接對職業倦怠產生負向的影響。這樣的結果顯示工作壓力對職業倦怠的影響將受到工作滿足的舒緩，亦即工作滿足將扮演著二者之間的中介變項，這樣的結果支持了本研究的觀點與假設。

The purpose of this study was to examine a theoretical model involving. Job stress， job satisfaction， and burnout. An initial comprehensive electronic search for relevant literature and research was conducted. A meta-analysis was used to analyze the correlation between the variables. There were 45 correlation coefficients among 10 variables forming the matrix. The correlation coefficients reached significant difference. Structural equation modeling (SEM) was used to assess the relation between the model ‘job stress-job satisfaction， burnout’ and the observed data. Job stress had direct effects on burnout job， job satisfaction’s effect was indirect. In contrast， job satisfaction had a significant negative impact on burnout. The result indicated that the associations between job stress and burnout were reduced when job satisfaction was taken into account. There was support for the model that the relationships between job stress and burnout were mediated， by job satisfaction.