「教」在疫情蔓延時──一所大型華語中心的線上教學及其啟示

Teaching Chinese at the Time of Pandemic: The Implementation of Online Courses in a Mandarin Training Center and Some Revelations

在COVID-19疫情蔓延時，國立臺灣師範大學國語教學中心曾經有3週的時間由實體課程全面轉線上課程。這個大規模實施的經驗，從前置規劃、前導教學、全面線上課程的執行，乃至後端的問卷調查及訪談，提供了難能可貴的經驗及資料，也對於線上課程的實施與改善提供了更多反思的內容及機會。有鑑於此，本研究擬以國語中心在疫情期間實施線上課程之前置作業的規劃及實施情形，以及線上課程全面實施之狀況，加以詳細描述及說明。同時，本研究亦透過問卷調查，蒐集教師建議及反思，並根據問卷之統計結果，剖析並了解線上課程的優缺點、實施時所遇到的最大問題及挑戰為何、其發生原因為何、線上課程順暢進行所需具備的要素、線上課程評量方式、線上課程對於教學成效的影響等各方面的資料及訊息。本研究亦整理歸納目前線上課程實施的相關文獻，分析線上教學的優劣勢及對於學生學習成效的影響，並與本研究之資料互為參照，以更深入了解目前在台灣實施線上教學的優勢與挑戰，以及可能的因應之道。

At the time of Covid-19, Mandarin Training Center (MTC) had to resort to online courses for 3 weeks. What involved in the implementation of online courses on such a large scale, including the planning, pilot teaching, a general online teaching, the survey and the interviews, provided valuable opportunities and data that helped with the implementation and improvement of online courses in the future. The research will provide details about how MTC responded to the call for online courses through an elaborate process of planning, pilot teaching, and implementation. The research conducted a survey and some interviews to examine the MTC Chinese language instructors’ evaluation and reflection regarding the online courses. With the results of the survey and interviews, an analysis of the data with regard to the advantages and disadvantages of online courses, its challenges and problems, the causes of the problems, what entails a smooth online instructional session, the ways to do assessments online, and the outcomes of the teaching, will follow. The research will summarize studies on online education, mostly focusing on the explanation of the advantages and disadvantages of online instruction and the students’ learning outcomes. A comparison of the references with our analysis according to the data collected in MTC will contribute to a further understanding of the current situation of Chinese language online instruction in Taiwan.