臺灣華語課程在印度之滿意度調查──兼論疫情後線上學習及印中對峙之影響

A Survey on Indian Students’ Satisfaction with Taiwan Supported Mandarin Program - With a Discussion on the Satisfaction with Online Learning after the COVID-19 Pandemic and the Impact of Indo-China Confrontation

本研究宗旨在於探討印度學生對於臺灣選派華語教師授課的滿意程度，以派有臺灣華語教師的學校學生為研究對象，同時研析在2020年新冠肺炎（COVID-19）疫情封城下改為遠距教學的滿意度，以及印中衝突對峙的事件是否影響學習意願。共發放452份問卷，回收完整有效問卷341份，資料分析採用平均數、標準差、T檢定、單因子變異數分析與雙變數相關係數等來研析各項滿意度之間的關係。本文獲致結論，年齡對滿意度的影響較大，其他個別背景則無差異，學生整體呈現滿意，尤其對華語教師本身滿意度最高。疫情期間，學生對轉為線上學習大致滿意，但在自身學習的投入與動機減弱，印中對峙後，多數學生仍認為學習華語是必要的。

This study investigates Indian students’ satisfaction with their Mandarin course and teachers from Taiwan, as well as with online learning after COVID-19 pandemic and to know to what extent the border clashes between India and China affected the willingness of learning Mandarin. The quantitative survey conducted through 452 students of whom 341 provided complete data. The statistical measures included mean, standard deviation, independent sample T-test, one-way ANOVA and Pearson correlation. The survey reveals that age has a greater impact on satisfaction, while other backgrounds have no difference. A positive correlation was found between students acquired language skills with Taiwanese teachers. During the COVID-19 pandemic, students are satisfied with online learning, however, less satisfied with self-engagement and self-motivation. It also shows most students still believe that learning Mandarin Chinese is necessary, after the Indo-China confrontation.