應用情境模擬系統於課輔志工訓練之研究：以國民小學三年級數學減法為例   免費試閱

Using a Simulated Training System for Volunteer Tutors: A Case Study of Subtraction Instruction for Third Graders

近年來，許多課後家教輔導計畫為提升低成就學童的學習成效應運而生。而大學生在擔任課業輔導（後稱課輔）志工的服務過程，也可藉由反思來體驗所學。然而，課輔志工需要相關的教學訓練以具備處理課輔過程中可能發生的狀況。如何在短時間內透過志工行前訓練，提升非專業課輔志工的輔導能力是重要關鍵。行前訓練主要學習以基本流程、常見問題解決方法與判斷數學減法迷思概念。本研究提出互動式情境模擬訓練系統開發方法及製作的訓練環境作為課輔志工行前訓練系統。採個案研究法訪談三位受試者，透過課輔志工為期兩週、每週3小時的學習經驗，對三大學習內容進行互動式操作學習，學習結束時給予成效評量試卷以了解課輔志工行前訓練之成效是否提升。由訪談內容中得知，此互動式情境模擬訓練系統之開發方法能根據專業領域人員彙整的相關知識，進而擷取專業的知識手冊；互動式情境模擬訓練系統開發方法所製作的訓練環境能提升課輔志工行前訓練成效。

These days, many after-school tutoring programs have been initiated to promote the learning effect of low-achievement students. Also, college students can experience what they have learnt by serving as voluntary tutors, through reflection in tutoring services. However, voluntary tutors need educational training to be able to handle various situations during the tutoring process. Therefore, how to conduct effective training for voluntary tutors has become a research problem. This study proposed a developing method of the interactive simulated training system and implemented a training environment for the training of volunteer tutors. This study consists of case studies from interviews with 3 subjects. The interview reveals whether the interactive simulated training system can be developed according to the collective knowledge of experts, allowing one to obtain a professional guide. The training environment provided by the interactive simulated training system seeks to strengthen and improve the effectiveness of the volunteers’ previous training. The volunteers experienced 2 weeks of interactive learning about the 3 major methods through the tutorial for 3 hours a week, and were evaluated at the end of the program as to whether the interactive learning has improved the effectiveness of the previous training.