當代學校經營與管理新興議題取向之探究

A Study of New Issues of Contemporary School Management

本文目的在於探討影響當代學校經營與管理的因素及新興議題取向。並以焦點團體座談為研究方法，成員包括專家學者、行政人員、校長、主任及教師，並以紮根理論為資料分析取向。研究結論發現：一、影響當代學校經營與管理的因素，包括內部、外部、顯性與隱性等面向，具有「動態性」及「對稱性」；二、傾向個人面向的自我領導、反省實踐，以及秉持專業的教育倫理，均屬於當代學校經營與管理「個體」面向的核心內涵；三、當代學校經營與管理的「團體」面向包括團隊組織、人力資源發展、知識領導、績效責任領導；四、在各種因素影響下所產生的組織議題，包括策略管理、平衡計分卡、顧客關係管理、競爭優勢、組織創新、知識、文化及創業中心，均有其價值與功能，可視為當代學校經營與管理「組織」觀點的雛形。

The purpose of this paper was to inquire influent factors and new issues of contemporary school management. It was designed to investigate the materials over principals， teacher， administrator and scholar through focus interviews. The main findings of this study were listed as follows:1. Influent factors of contemporary school management are internal ， external ， tacit and explicit parts; 2. Individual dimension of contemporary school management includes self leadership， reflection practice and processional ethics; 3 Group dimension of contemporary school management includes team organization， human resource development， knowledge leadership and accountability leadership; 4 Organizational dimension of contemporary school management includes strategic management， balanced scorecard， Customer Relationship Management， competitive advantage， organizational innovation and partnership relationship between school and community.