計程車司機工作壓力、因應行為與生活滿足感之關係

Work Stress, Coping Behavior, and Life Satisfaction among Taxi Drivers

本研究目的在於探討目前計程車司機面對工作壓力的因應策略與生活滿足感的相關性，以及壓力因應策略是否為壓力與生活滿足感之中介因素。以方便取樣選取台北地區某計程車司機工會之成員作為研究調查對象，採自填結構式問卷進行資料收集，獲得有效樣本176名，資料以敘述性統計、相關分析與運用結構方程模式之結構模式驗證模式路徑與觀察資料的適配度。其主要研究結果為：(1)計程車司機工作壓力越高者，會採取更多正向面對問題的因應行為；(2)正向因應問題越好者，其生活滿足感越高；有嚴重焦慮與憂鬱情形之司機，會有較低的生活滿足感，同時也會有自殺企圖；(3)SEM分析結果發現工作壓力確實會透過因應行為之中介影響生活滿足感，整體結果支持壓力因應理論之論述。

This study aims to explore the associations between work stress, problem-focus coping, and life satisfaction among taxi drivers, and to examine whether coping is a mediator between stress and life satisfaction. This study recruited respondents from a Taxi Drivers Union in Taipei and a total of 176 taxi drivers completed a self-administered questionnaire. Descriptive statistics, Pearson correlation, and Spearman rank correlation were conducted to test associations, and path analysis of structural equation modeling (SEM) was performed to examine the stress-coping model. The major findings suggested that: (1) respondents who had higher work stress were more likely to report positive problem-focus coping behavior; (2) respondents with higher positive problem-focus coping scores were more likely to show higher life satisfaction. Respondents with serious anxiety and depression were more likely to have lower life satisfaction, and were also likely to show suicidal attempts. (3) results from path analysis found that life satisfaction was affected by work stress indirectly through coping, this result matches with stress-coping theory.