受苦生命故事敘說團體成員間口語互動內容分析初探

Analysis of Verbal Interactions in a Suffering Story-telling Group

本研究以平一團體六次的團體過程，分析受苦生命故事敘說團體成員間的口語互動，採用內容 分析法，將團體的對話與內容加以系統性的分析與歸類。團體成員為在職之圈中老師，共有五位成 員自願分享受苦生命故事，對學生及家人死亡、感情失落、寵物分離等。研究結果發現成員在聽完 受苦生命故事後，口語互動內容可分為四大主題，包括：表達正向情感（ 以鼓勵與包容的言語創造 有助於敘說的氧氣、建投性的分享與回做促進雙向述結） ：提供問題解決的策略（ 傳達資訊與直接引 導、處理想法以促進洞察） ： 偏離主題的五動（ 問問題與回答問題的誤差、成員的田應方式降低團體 的此時此地） 與互動的後續效應（ 成員對敘說者的受苦故事產生替代性受創的反應）。文末根捧研究 結果加以討論，並提出研究者的省思與建議。

The purpose of this study was to understand the verbal interaction between members in a suffering story-telling group. A six sessions ， 18 hours' small group was conducted and all the conversations between members were categorized. The results showed that there were 5 participants disclosed their suffering stories about accidental death of close family or students， unaccepted intimate relationship and separated from long-accompanying pet. Members' verbal interaction included four themes: expressing positive feelings (encouraging group atmosphere and mutual bonding)， providing problem-solving strategies (imparting information and direct guidance) ， straying from the main subject {deviation between asking and answering questions， here and now decreased)， and effect after interaction (vicarious traumatization responses). Further discussion and suggestions were also presented in the article.