職場導向之學生e-portfolio的内容與特性

Contents and Characteristics of Workplace-Oriented e-portfolio for Students

“e-portfolio”這個詞彙近幾年在國内各級學校已形成一個相當熱門的話題， 且許多大專校院開始推動學生建置e-portfolio做為求職的工具。鑑此，本研究之研 究目的為：（一）瞭解職場雇主對學生利用e-portfolio做為求職工具的意見與看法； (二）分析職場雇主對學生製作e-portfolio内容資訊的需要取向；（三）探究職場 導向發展的e-portfolio特性。研究者透過半結構式訪談的方法，於2010年12月至 2011年5月間陸續訪談了 10位不同企業機構之人力資源主管。結果發現，受訪業 者對於e-portfolio的熟悉度雖然不高，但對e-portfolio均給予肯定的回應並展現高 度興趣。本研究依業界雇主意見與需求分析結果，建議職場導向e-portfolio的製作 内容，除了基本的履歷、自傳之外，尚需準備的資料，包括：證照資料、研習與 課外活動紀錄、修課紀錄、反思紀錄、作品集、獲獎紀錄、影音自我介紹、活動 照片等影像檔案、老師評語和推薦、實習工作經驗及職涯適性測驗結果等。此外， 進一步歸納分析出14項以就業發展為目的之e-portfolio特性，值得各大專校院做 為未來推廣與發展e-portfolio的參考。最後，本研究建議國内大專校院的教師與負 責協助學生就業的輔導人員，值得透過各種管道與方式讓業界多認識e-portfolio， 使學生的e-portfolio能與業界接軌，如此才能讓業界對我們的學生有更多更深的認 識，以幫助學生順利就業。

Over the past few years， “e-portfolio” has become a popular topic among different levels of schools in Taiwan. Many colleges and universities have started to encourage students to create their own e-portfolios for seeking jobs. Therefore， this study aim to: (1) understand employers’ perceptions on student e-portfolios as a job seeking tool; (2) analyze employers’ needs for the contents of student e-portfolios; and (3) explore the characteristics of student e-portfolios for workplace-oriented development. A semi-structured interview survey was used in this study. All ten interviewees were HR managers from different companies and industries. Face-to-face interviews were conducted between December， 2010 and May， 2011. The results of this survey showed that the e-portfolio is perhaps still in its early stage of development， but most HR managers show high interest and positive response on it. Based on the opinions and needs of interviewees， this study concludes that the content of a workplace-oriented e-portfolio need to cover not only resume and autobiography， but also certificates， records of attending workshops and extra-curricular activities， transcripts， reflections， works and projects， records of rewards， self-introduction video， photos， instructors’ comments and recommendations， internship experiences， and career aptitude test results，etc. In addition， 14 crucial characteristics for the development of workplace-oriented e-portfolio are analyzed and explored in this study. Finally， this study suggests that faculty members and career service staffs in the university and college should spend time to promote e-portfolio to employers and make most employers believe that e-portfolio can be a hiring tool. And then， employers can better understand students’ learning experiences and students can easier contact with employers through e-portfolios. As a result， students can successfully find a suitable job for themselves.