The Effect of Relationship-Centered Counseling on Taiwanese University Students

應用關係中心諮商模式於臺灣大學生個案的成效

本研究主要探討應用關係中心諮商模式（Relationship-Centered Counseling model）（Kelly， 1994; 1997）諮商三十位求助於心理諮商中心的臺灣大學生個案的成效。其中二十三位學生求助的主要問題為人際互動關係或情感問題，另七位為課業與未來生涯發展的問題。本研究採量化與質化研究方法。應用單因子變異數分析重複量數檢驗個案的心理社會變化，個案於諮商前、諮商結束時、與諮商結束三個月後的時間點，分別填寫四份心理測驗量表，分別測量個案的問題解決能力、社交關係、情緒狀態、與生活滿意度。結果顯示，個案於諮商前、諮商結束時，及諮商前、與諮商結束三個月後的時間點，四份心理測驗量表呈現顯著的平均值差異。此外，描述性質化分析結果呈現個案對於關係諮商經驗的四個主題：諮商關係的重要性、諮商員的正向特質、放鬆的諮商情境、與諮商技術的有效性。

The purpose of this study was to investigate the effects of the Relationship-Centered Counseling (RCC) model (Kelly， 1994; 1997) on 30 Taiwanese university student clients receiving counseling services. Twenty-three students identified their chief complaint as interpersonal relationship or affection problems， and seven students indicated they would work on career or academic problems. The study analyzed effects through both quantitative and qualitative methods. A statistical method of one-way ANOVA for repeated measures examined these clients' psychosocial differences in the aspects of problem-solving， social relations， mood state and life satisfaction as measured by each of the four inventories among pre-counseling， post-counseling， and three-month follow-ups. Participants' self-reports revealed significant mean score differences between pre-counseling and post-counseling， and also between pre-counseling and follow-up. In addition， four themes emerged through qualitative analysis: the importance of the counseling relationship; positive characteristics of the counselor; a safe， trustful， and relaxing counseling context; and the effectiveness of counseling techniques.