英国开放大学外部质量控制的质性研究——专业人员的视角

A Qualitative Study of the External Quality Control of the UK Open University:From Staff's Perception

英国开放大学以其优异的教学质量在国际远程教育界享有很高的声望，而高质量的教学是外部质量控制与内部质量保证综合作用的结果。本文以影响英国开放大学高质量水准的外部因素为切入点，采用质性研究范式，运用半开放问题访谈法，对英国开放大学的15 名专业人员进行了深度访谈，并使用质性研究工具Nvivo8. 0 对访谈内容进行了话语分析，从而揭示出影响和控制英国开放大学质量的外部影响因素，希望能对我国开放大学的建设具有借鉴意义。

The U. K. Open University is well-known for its high-quality education. And high quality is the combined result of external quality control and internal quality assurance. As a field research, this study involves the staff of the Open University, and uses qualitative design and half-open interviews methods. Researchers interviewed 15 staff with different roles in the Open University. Discourse analysis and qualitative research tool (Nvivo8. 0) were used in data analysis. The research findings disclose the external factorsthat affect the educational quality of the Open University, which can be references for the development of China's Open University.